Privacy Policy

Ahopez Innovations (hereinafter referred to as "we," "us," or "our") owns and operates Kallapotti, a cloud-based billing and point-of-sale software product (hereinafter the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Kallapotti. Please read this policy carefully. By accessing or using our Service, you acknowledge that you have read and agree to this policy.

1. Information We Collect

We collect the following categories of information to provide and improve our Service:

• Personal Information: Name, email address, phone number, and business contact details provided during registration or account management.
• Transactional Data: Subscription plan details, invoice history, and billing records related to your Kallapotti account.
• Usage Data: IP address, browser type, device information, pages visited, and time spent on the platform to help us maintain and improve our Service.

2. Financial Data & Third-Party Payments

All payments for Kallapotti plans are processed by authorised third-party payment processors. Ahopez Innovations does not store, collect, or have access to your full payment card details. Payment information is submitted directly and securely to our payment processor, whose own privacy policy governs the handling of that data. We retain only transaction confirmation records for accounting and customer support purposes.

3. How We Use Your Information

The information we collect is used for the following purposes:

• To create, manage, and maintain your Kallapotti account.
• To process payments and send billing-related communications.
• To provide customer support and respond to your queries.
• To send important service updates, policy changes, or security notices.
• To monitor platform usage and detect or prevent technical issues or fraud.
• To comply with applicable legal obligations.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law (e.g., tax and accounting obligations). When your data is no longer required, it is securely deleted or anonymised.

5. Data Sharing & Disclosure

Ahopez Innovations does not sell your personal data. We may share your data only in the following limited situations:

• With authorised service providers who process data on our behalf, under strict confidentiality obligations.
• When required by law or a court order, or to protect against legal liability.
• In the event of a merger, acquisition, or business transfer, with notice provided to affected users.

6. Data Security

Ahopez Innovations implements industry-standard security measures — including TLS/SSL encryption and role-based access controls — to protect your information from unauthorised access or disclosure. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Kallapotti is intended for use by businesses and adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately so we can take appropriate action.

8. Your Rights

You have the right to access, correct, update, or request the deletion of your personal data at any time. To exercise any of these rights, please contact our support team at [email protected]. We will respond to your request within a reasonable timeframe.

9. Changes to This Policy

Ahopez Innovations may update this Privacy Policy from time to time. Any changes will be communicated by updating the "Last Updated" date at the top of this page. Continued use of Kallapotti after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact Ahopez Innovations at [email protected].