Shipping & Delivery Policy — Kallapotti by AhopeZ Innovations

		[ Kallapotti](/) [About](/about-us) [Features](/features) Business Types  [ Restaurants & Food Outlets Fine dine, QSR, cafe, bakery & cloud kitchens](/restaurant-billing-software) [ Textile & Garments Sarees, apparel, boutiques & footwear matrix](/textile-billing-software) [ Retail & Wholesale Supermarkets, FMCG, weighing scales & Khata](/retail-wholesale-billing-software) [Integrations](/integrations) [Learn](/learn) [Pricing](/pricing) Resources  [ Downloads Windows PC & Android app stores](/downloads) [ FAQ Frequently asked questions & answers](/faq) [ GST Calculator Free Indian GST rate calculator](/gst-calculator) [ Guides & Articles Tutorials & POS documentation](/learn) [ Support & Contact Direct phone, email & helpdesk](/contact-us) [ Search Site Find features, blogs & outlets](/search) [Book A Demo](/contact-us?intent=demo) [Access Portal ](https://links.kallapotti.com/portal) Legal Documentation # Shipping & Delivery Policy

 Last updated: 30 June 2026

 This policy applies to Kallapotti, a software product developed and operated
			by Ahopez Innovations. By using or purchasing Kallapotti, you acknowledge
			and agree to the delivery terms described below. ## 1. No Physical Shipping

 Kallapotti does not sell or ship any physical goods. Ahopez Innovations operates
			Kallapotti exclusively as a digital Software-as-a-Service (SaaS) product. No
			hardware, printed materials, or physical media are delivered at any point during or after purchase.
			Consequently, no shipping charges, courier fees, or delivery timelines applicable to physical goods
			exist for any Kallapotti transaction. ## 2. Digital Delivery

 Upon successful payment, your Kallapotti subscription or license is activated digitally. You
			will receive: A confirmation email at your registered email address containing your account details and
				access instructions. - Immediate access to the Kallapotti platform via your web browser or the desktop application.
 Delivery is typically instantaneous after a confirmed payment. In rare cases,
			processing may take up to 30 minutes. ## 3. Access Credentials

 Your login credentials or activation link will be sent to the email address provided during
			the checkout process. Please ensure your email address is entered correctly to avoid any delay
			in access. Ahopez Innovations is not responsible for delays caused by incorrect email
			addresses or email provider delivery issues. ## 4. Technical Support

 If you do not receive your access details within 2 hours of a successful payment, please
			check your spam or junk folder first. If the issue persists, contact our support team at [support@kallapotti.com](mailto:support@kallapotti.com) and we will resolve it promptly. ## 5. Contact

 For any delivery-related queries, please reach out to Ahopez Innovations at [support@kallapotti.com](mailto:support@kallapotti.com).

 ### Have legal questions?

 Our legal team is here to clarify any concerns.

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 The best GST billing software for SMEs & Big Enterprises, Wholesale / Retail Shops, Manufacturers in India.

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